I got a bill showing I owe for items I haven't returned. Do I have to pay this now?
Answer
"I could not be more delighted to share with you that today, after careful planning and consideration, Queens Public Library will permanently stop charging late fines and will clear all existing late fines on customers’ accounts. While you will still owe the replacement fees for lost or damaged items, those fees will be erased as soon as the items are returned." -- Dennis M. Walcott, President and CEO, Queens Public Library
For more information and answers to your questions about our new policy, please check our FAQs on Late Fines.