Are my checked out items being automatically renewed now?

Answer

Yes!  Starting Tuesday, May 28, most physical items checked out to your account will be renewed automatically at Queens Public Library!

What is automatic renewal?
This convenient service allows us to renew eligible library materials for you so you don’t need to! If renewal is available, you can keep items longer. Eligible items will automatically renew before they are due, up to three times.

Which items are eligible for automatic renewal?
Most physical items (books, DVDs, audiobooks, CDs, etc.) are eligible for up to three automatic renewals, as long as another customer is not waiting for them.

Which items are NOT eligible for renewal?
An item won’t automatically renew if:

  • The item is requested for hold by another customer.
  • It is a digital material (eBooks, eAudiobooks, streaming videos, or music)
  • It is an Interlibrary Loan
  • The item has already been renewed the maximum number of times (three times).

How will I know if an item is automatically renewed?
We will send email notifications to you and the new due date for your item will appear on your account.

Can I still renew items myself?
Yes, you will still be able to renew items by logging in to your account, by using our self-checkout system, or by using our telephone renewal system.

  • Last Updated May 29, 2024
  • Views 21
  • Answered By Lianna Kelly

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